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The Pakistan Telecommunication Authority (PTA) has issued a directive to PTCL, Zong, Telenor, and Nayatel, instructing them to resolve their bandwidth dispute within three business days. This directive follows a complaint filed by Nayatel against PTCL, alleging that the telecom giant was not routing Nayatel’s IP addresses through CMPak (Zong) and Telenor.

Nayatel explained that it opted to discontinue obtaining bandwidth directly from PTCL due to high prices. Instead, Nayatel began procuring internet bandwidth from China Mobile Pakistan (CMPak/Zong) and Telenor, as these companies, authorized by PTA law, were reselling internet backbone capacity from PTCL. Nayatel asserted that purchasing bandwidth from CMPak and Telenor was more cost-effective than acquiring it directly from PTCL. However, Nayatel claimed that PTCL blocked Nayatel IPs from traversing its network when Nayatel pursued this alternative.

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According to Nayatel, PTCL was offering bandwidth to other cable operators (who were not subjected to certain taxes) at approximately $0.5 per Mbit per month, while Nayatel was quoted a significantly higher rate of $1.50 per Mbit/month. Zong, on the other hand, was reportedly willing to provide bandwidth at a lower rate of around $1.0 per Mbit/month.

Despite Nayatel’s repeated requests, PTCL allegedly refused to allow Nayatel traffic to pass through its network, impeding Nayatel’s ability to access competitively priced bandwidth. In response to this situation, PTCL, Zong, and Telenor have been directed by the PTA to prioritize the resolution of this issue and to submit a point-by-point response to Nayatel’s complaint within three working days from the issuance of the directive.

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