There are still a lot of issues in Pakistan about the quality of mobile and internet services, even in some big cities.Minister The opposite is true when it comes to living in a technology-driven world. It’s not a good sign, especially if you live in a fast-paced one. In light of the complaints that have been made over the country’s below-par mobile and internet services in this regard, Syed Amin Ul Haq, the federal minister for information technology and telecommunications, has taken note of these complaints. He also announced that a telecom tribunal would be established for the purpose of dealing with complaints from the telecom industry.
The federal minister of the Ministry of Information, Telecommunication, and Technology (MoITT) has also mentioned that the Pakistan Telecommunication Authority (PTA) is responsible for evaluating the quality of services all over the country in particular where the services are below standard. When telecom service providers violated their commitments to provide Quality of Service, the governing body has penalized them in the past.
Further, he announced that work has begun on the establishment of a separate tribunal for handling complaints pertaining to the telecom sector. Additionally, the High Court will try to transfer cases from the High Court to the Tribunal simultaneously in order to minimize delays. In addition to that, he said that the roles for the social media channels will also be finalized over the upcoming weeks.
During his meeting with Syed Amin Ul Haq on Tuesday, Syed Amin Ul Haq said that the IT ministry is planning to hold a meeting with the telecom providers to discuss the quality of service and hear their grievances. There will be a discussion between the IT ministry and the public sector to come up with a solution to the problem.