As a consumer and media platform, we were recently given the opportunity to visit vivo customer service centre, and we were thoroughly impressed with the quality of our experience.

One of our reviewers inadvertently dropped his vivo V25e phone in water and discovered this five hours later. He was naturally concerned about the state of the device and therefore decided to take it to the vivo customer service centre to inquire if it could be salvaged.

Luckily, it was the third Monday of the month, which is designated as the service day for vivo. The reviewer was pleasantly surprised by the level of convenience and efficiency of the service. The customer service staff greeted him warmly, attentively listened to his concerns regarding his phone and provided prompt assistance.

The customer service representative quickly examined the phone and informed the reviewer that it was possible to salvage it. The reviewer was overjoyed by this news, as he had expected the worst. The representative then explained the process for repairing the phone and informed the reviewer that there was no maintenance or labour cost for this service. This was a huge relief for our reviewer, who had been concerned about the potential cost of repairing his phone.

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The customer service representative then proceeded to explain the 1 Hour Flash Repair service that vivo offers. This service allows for quick and efficient repair of mobile devices. The reviewer was pleased to learn that his phone was eligible for this service and agreed to have it repaired using this method.


The 1-Hour Flash Repair service is a game-changer for anyone who has ever experienced the frustration of having to wait for days to get their phone repaired. This service is not only fast, but it is also efficient and provides high-quality repairs. The reviewer was astonished at how quickly his phone was restored, and he was thrilled to see that it was working perfectly again.

Additionally, the free system and software upgrades helped ensure that the device was functioning optimally after being in the water, providing the user with the best experience. Furthermore, the device’s optimal functioning was secured after being in the water due to the free system and software upgrades, which ultimately contributed to a better user experience.

In addition to the excellent repair service, vivo’s customer service centre also offers a range of additional services on their service day. These services include free phone covers and protective films along with free of cost cleaning and disinfection and even delicious refreshments.

The cleaning service is particularly noteworthy. The reviewer was impressed with the range of amenities available and appreciated that vivo goes above and beyond to make its customers feel welcome and valued. 

Overall, the reviewer had a great experience at vivo’s customer service centre. The staff was friendly and efficient, and the repair service was quick and effective.

On their service day, vivo also provides impressive additional services and amenities that made the experience more enjoyable. We highly recommend vivo’s customer service centre for anyone who needs mobile device repair services. They’re committed to excellent customer service and high-quality repairs, and they provide entertainment and amenities while you wait.

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