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The Ministry of Interior announced on Thursday that there has been a delay in issuing passports under the normal category, attributing the backlog to a significant increase in daily applications.
The statement was submitted to the Senate following complaints that individuals have been experiencing delays of over four months in receiving their passports. According to the ministry, the Directorate General of Immigration and Passport currently receives between 45,000 to 50,000 passport applications daily. However, the production facility is only capable of processing 20,000 to 22,000 passports per day, which has resulted in the growing backlog.

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To address the issue, passport printing operations have been extended to three shifts to expedite processing. The ministry clarified that there are no delays in the fast-track and urgent passport categories.

The minister further explained that the backlog should be resolved once new printing equipment is installed. He noted that there has been an unexpected delay in the procurement of essential materials, including security ink, lamination paper, and spare parts. The process of acquiring 20 printers and 20 laminators began in January, with the government expecting delivery this month.

In addition, the ministry confirmed that an order for six desktop printers and two e-passport machines was placed in July, with delivery anticipated this month as well.

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